PRIVACY NOTICE

Updated 28th of June, 2022

1. Description

Arksie Ltd. (“Company”, “we”, “us”, “our”) is dedicated to protect the privacy of our customers and users of www.arksie.com and the services provided on this page. We respect your privacy and take all pre-cautions to make your visit as safe as possible. This privacy notice describes how and why we might collect, use, and process you personal information when you use our services, such as: 

  • Visit our website at www.arksie.com
  • Purchase our products at www.arksie.com
  • Engage with us in other related ways

2. Basic information

  • Registry keeper: Arksie Ltd.
  • Finnish company ID: 2774008-4
  • Name of the register: Customer register of Arksie Ltd.
  • Contact details related to privacy matters: privacy@arksie.com

3. Personal data that you disclose to use

We process the personal data that you voluntarily provide us when you use our website, purchase products from our website and have other contacts with us. Personal data stored and handled in the register is used to produce and develop the services of Arksie Ltd. and additionally for invoicing, upholding the customer relationship and marketing. Data is collected based on the user consent and our legitimate interests. 

The collected personal data may vary depending on the context of your interaction with us, but it may include the following;

  • Name
  • Address
  • Phone number
  • Email address
  • Customer history
  • Username
  • Contact preferences

All payment data is processed by our payment providers and we don’t process payment related data. You will find the privacy notices from the corresponding payment provider. 

Customers can see and edit some of the information themselves in the ‘My Account’ section of the web page.

4. Personal data collected automatically

Some personal data, such as you IP-address, browser and device characteristics is collected automatically when you visit our website. This information does not reveal you specific identity (like name), but may include information about your device, browser, language preference, country and other technical data. This data is used to maintain the security and operation of the website and for internal analytics and reporting. Like most websites, we also collect information through some cookies and similar technologies. Please see the cookie notice for detailed information. 

5. How long is the personal data processed

We keep you information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law. After this, personal data is deleted. 

6. Third-party disclosure

We do not sell, trade, or otherwise transfer your personal data to outside parties. 

All payment transactions are processed through a gateway provider and are not stored or processed on our servers.

7. Transferring data outside EU or EEA

We do not transfer or handle personal data that you have disclosed to us outside of the EU or EEA.

8. How do we protect information?

Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all information and traffic is encrypted via Secure Socket Layer (SSL) technology. Please note that even though we do our best to protect your data, no internet technology is 100% safe. Please access our website only within a secure environment. 

9. Cookies

For information about cookies we use on our site, please follow this link.

10. Your rights

You have the right to see the personal data stored in our systems and request to change or delete them. You can see and change part of the information in the “My account” page on the website or by requesting them from privacy@arksie.com. Please include a copy of your ID and specific request of what you want to request. Information will be sent to within 30 days from receiving the request.